Two or three courts, games booked the day before for the next, members who always play in pairs: running a squash club comes down to quarter-hours. Our software brings the schedule, memberships, payments and messages together in one place, updated in real time.
Courts open early and late, memberships sitting alongside pay-as-you-go games, two players per booking: all of it is managed from a single tool.
You set the duration and the booking step court by court, and by time band. Forty-five-minute slots stop wiping out half an hour of court time.
The game is paid for by card the moment it is booked, not later at the desk. Memberships and session cards are charged the same way, with no reminders to write by hand.
Every player has a profile: plan, booking rights, licence number, history. Group lessons and the junior squad live in the same diary as court bookings.
The partner recorded on the booking receives the confirmation, the reminder and any change of time. A slot that frees up goes back out to the waiting list instead of sitting empty.
A squash club runs on short slots: forty-five minutes before work, an hour in the evening, sometimes longer for players who string two games together. A diary carved into round hours creates gaps that nobody books. With online booking, players choose their court, their time and their duration, and the slot locks within the second.
The rest takes care of itself: payment collected immediately, second player notified, occupancy visible court by court. You stop simply noting how full you are and start working on it. An off-peak rate during the day, an earlier opening, a group lesson dropped into a quiet hour: every decision is taken on your own figures, not on a hunch.
Behind the courts sits the admin. Memberships to renew, part-used session cards, certificates requested in September, internal tournaments to set up. Entering the same thing three times in three different notebooks is what costs a club the most time, and that is exactly what a single database removes: one profile per member, available to the whole team.
Communication runs on the same foundation. A message to the Wednesday regulars, a nudge to players who have not booked in a while, a tournament announcement: the list is already there, there is nothing to rebuild. Automated emails work without you, and the relationship keeps ticking over even in the weeks when you have no time to think about it.
An empty court costs the same rent as a full one. The whole business therefore comes down to one simple question: how many slots fill up, at what time, and at what price. Club software will not fill the courts for you, but it removes the obstacles that lose you bookings: the phone ringing during a lesson, the diary left at reception, the payment banked three weeks after the game.
It takes very little to tip things over. A booking system open day and night lets the 7am player book at 11pm, without speaking to anyone. It does have to be set to your real session lengths: booking your courts needs to go down to quarter-hour steps, otherwise every short game wastes the rest of the slot.
This is the heart of the tool. You set out the courts, the permitted durations, the booking increment and the prices by time band. Members can book from the site, from the mobile app or from a widget dropped onto an existing page. When a place frees up, the waiting list takes over and the slot is filled again with no phone call.
Every player has a record: contact details, membership option, licence number, the history of their games. Member management becomes a simple filter: who has not renewed, who plays three times a week, who has not been back for two months. Group lessons are handled by group, with limited places and multi-coach mode for clubs that employ several qualified coaches.
The online payment through Stripe takes the game, the subscription or the session pass at the moment of booking. Money owed stops hanging around, and the reception staff stop chasing payments. The aim is not to do away with the counter, it is to stop depending on it to open a court.
Confirmation, a reminder the day before, a cancellation, a last-minute notice: the notifications go out by themselves. The app's push notifications reach the regulars, mass emails carry the broader announcements — an internal tournament, a closure for maintenance, new slots. Customer relationships are built on messages like these, not on complicated campaigns.
A club is rarely held together by one person. The team gets at the same information, each with their own rights: the coaches see their lessons, reception sees the day's bookings, the committee gets at the figures. Nobody re-types what someone else has already entered, and that is where you really start to gain time.
Plenty of clubs open their courts at hours when reception is not staffed. QR code access control answers that need: the booking, once paid, opens the door, and you know who came in, when, and onto which court. It is just as useful for the side rooms, a strength area or a kit store.
The best software for a club is not the one with the most features, it is the one your team opens on Monday morning without thinking about it. BetterSport offers management built for racket sports and what makes them particular: short slots, two players at a time, everything crowded into the evening. You get the same foundation for squash, badminton, padel, tennis and table tennis — see for instance padel club software or browse all the software by activity.
The package also covers the rest of your online presence: a bespoke website, designed and search-optimised for the activity, which you can customise, and an iOS and Android mobile app under your own brand for your users. If your club is starting from scratch, building a squash club website and the software come together at the same time, instead of being two separate projects.
To get going, you can learn your way around in a few hours: create the courts, lay out the opening times, import the members, open booking. You get a 14-day free trial, with no card details, to judge it on your own schedule. Ask for a demo to see the tool running on your real set-up, or talk to an expert about what you want to change this season.
Yes, the online diary stays available at night and at weekends, with your own durations and your rates by time band.
No, each plan has its own booking rules: how far ahead, how many slots at once, which rate applies.
Yes, each court has its own schedule, durations and prices, and they all appear on a single view.
Yes, for players and for the club alike, with an iOS and Android mobile app under your own brand.
No. The software works on its own, and if you have an existing site, a booking widget slots straight into it. We can also build the whole site if you would rather keep everything in one place.
Yes: an internal tournament, a taster evening or a camp open as events with limited places, complete with sign-up, payment and a waiting list. Participants get the same reminders as for an ordinary game.
Nothing automatic: the 14-day trial starts with no card details, so nothing is debited if you do not decide to carry on. Your data stays yours, and you then pick the subscription that suits your club.
That is often where the effect is clearest: with few courts, every lost hour weighs heavily in the accounts. What matters is not the size of the club, it is being able to get at your bookings and your memberships without depending on one single person.
